For US dental practice owners and office managers

Catch every missed call — and every recall.

Techflow7 is an AI receptionist for dental practices that covers the calls you miss and reaches patients who are due. Add a website and appointment-request flow, or use the receptionist on its own.

Keep your existing phone number. We talk through call handling, recalls, and your website on the demo.

Reach us by email at info@techflow7.com, or call +1 551 344 0380 (USA) or +27 81 359 4570 (South Africa).

Techflow7 Coverage

Inbound + outbound

One receptionist for missed calls and recalls

  • InboundMissed call covered
  • OutboundRecall in progress
  • WebsiteAppointment request
  • Inbound

    Voice, SMS, and web

    After hours, overflow, and lunch.

  • Outbound

    Recalls and reminders

    Your practice reaches patients who are due.

  • Website

    Requests, not guesswork

    Patients send a request; your team confirms.

  • Setup

    Your rules

    Hours, services, and what it is allowed to say.

01 · Inbound · patients reach you

One receptionist on voice, text, and the web.

When the office is closed, at lunch, or the line is busy, the AI receptionist can answer, continue by SMS if a call drops, and take a request from your website — using answers your practice has approved.

  • Voice

    After hours, overflow, lunch, and emergencies. It can answer approved questions, capture the caller’s details, and route the call to staff when a person is needed.

    Your rules
  • SMS

    If a call rings out or drops, a text can pick up the conversation so the patient is not left on voicemail.

    Your rules
  • Website

    Patients can send an appointment request from any page. Same practice information as voice: hours, location, and services you approve.

    Your rules

There is no live voice demo on this page. To hear how call handling would work for your practice, book a demo.

02 · Outbound · you reach patients

Recalls, confirmations, and follow-up — on your wording.

The receptionist can also call and text patients, using scripts your practice approves. Your team still handles anything that needs a person.

  • Voice campaigns

    • Recalls for patients who are due
    • Appointment confirmations
    • Reactivations for patients who have not been in
    • Follow-up on unfinished treatment
    Your rules
  • SMS campaigns

    • Reminders before a visit
    • Confirmations by text
    • A way to reply if the patient needs to change the time
    Your rules
  • Hand-off to your team

    Every outreach is captured so the front desk can see who was contacted, who replied, and what still needs a person.

    Your rules

Scheduling rules

It follows the way your front desk books.

Practice rules you approve

Before anything is offered as a time, the receptionist uses constraints you set. If a request needs a person, it is passed to your staff.

  • Provider hours and lunches
  • Appointment-type rules
  • Operatory constraints
  • Family visits together
  • Existing-patient matching
  • Age-based visit types
  • Same-provider rescheduling
  • No duplicate records

Website and appointment requests

A site patients can use — and a request your team can trust.

We design modern dental websites that work on phones, explain treatment in plain language, and make the next step obvious. Patients can send a request any time. Your team confirms the appointment.

  • Mobile-friendly design

    Layouts that adapt to phones, tablets, and desktops, with text and buttons that are easy to read and tap.

  • Clear treatment information

    Plain-language pages for the services your practice offers.

  • Appointment requests

    Name, contact details, preferred time, and a general reason for the visit — then your front desk confirms.

Why practices use Techflow7

Help the front desk — without adding headcount.

Voicemail takes a message. A basic answering service takes a message. Techflow7 is set up to take the next step your practice approves: capture the inquiry, send a request, remind a patient, or route the call to staff.

Techflow7

  • Inbound voice, SMS, and website requests
  • Outbound recalls, confirmations, and reminders
  • Follows scheduling rules your practice approves
  • Routes to staff when a person is needed
  • Website and request flow included if you want it
  • Keeps your existing phone number

Voicemail or a basic answering service

  • Missed calls sit on a recording
  • Someone has to chase the message later
  • No recall or reminder campaigns
  • No practice-specific booking rules
  • Website and phones stay disconnected
  • Busy mornings still overflow to voicemail

How it works

From first conversation to ongoing support.

A clear process, from the first conversation to life after launch.

  1. Step 1

    Discovery

    We learn about your practice, your patients, and how your front desk handles requests and calls today.

  2. Step 2

    Setup

    We build your website and request form, and set up the AI receptionist with the answers and call routing your practice approves.

  3. Step 3

    Testing

    You review the website, the request flow, and the receptionist’s answers, and we test everything before it goes live.

  4. Step 4

    Ongoing support

    After launch, we are here for questions, updates, and improvements.

Plans

Inbound packages. Add outbound when you need it.

Standard and Premium inbound, billed monthly or annually. Annual saves 20%. Per location, up to three providers. Outbound campaigns are quoted on the demo.

Inbound

Standard

Starting at

$299 / mo

Billed annually · per location, up to 3 providers

Total hours used

Included

Unlimited inbound voice and SMS. No per-minute meter.

  • After-hours, overflow, and lunch voice
  • SMS if a call rings out or drops
  • Approved answers, capture inquiries, and route to staff
  • Scheduling rules your practice approves
  • Keep your existing phone number
  • Setup, testing, and ongoing support
Book a demo

Often chosen

Inbound

Premium

Starting at

$399 / mo

Billed annually · per location, up to 3 providers

Total hours used

Included

Unlimited inbound voice and SMS. No per-minute meter.

  • Everything in Standard
  • Website appointment requests
  • Mobile-friendly dental website
  • Two-way SMS so a patient can reply
  • Route to staff when a person is needed
  • Requests stay requests until your team confirms a time
Book a demo

What’s included — all services we provide

Standard covers inbound. Premium adds the website and two-way SMS. Outbound campaigns are quoted on the demo. Total hours used for inbound voice and SMS are included on both inbound packages.

Inbound receptionist

  • After-hours, overflow, and lunch voice
  • SMS if a call rings out or drops
  • Website appointment requests
  • Approved answers, capture inquiries, and route to staff
  • Keep your existing phone number

Outbound campaigns

  • Recalls for patients who are due
  • Appointment confirmations
  • Reactivations for patients who have not been in
  • Follow-up on unfinished treatment
  • SMS reminders and text confirmations
  • A way for the patient to reply if they need to change the time
  • Hand-off log for the front desk

Scheduling rules

  • Provider hours and lunches
  • Appointment-type rules
  • Operatory constraints
  • Family visits together
  • Existing-patient matching
  • Age-based visit types
  • Same-provider rescheduling
  • No duplicate records

Website and appointment requests

  • Mobile-friendly dental website
  • Plain-language treatment pages
  • Appointment request form on the site
  • Requests stay requests until your team confirms a time

Total hours used

  • Unlimited inbound voice on Standard and Premium
  • Unlimited inbound SMS on Standard and Premium
  • No per-minute meter on inbound packages
  • Outbound hours are quoted with outbound campaigns

Setup and support

  • Discovery of how your front desk works today
  • Setup against the rules your practice approves
  • Testing before anything goes live
  • Ongoing support after launch

Several locations, or more than three providers? We quote those on the same demo.

Demonstration

See the patient journey, from website to appointment request.

This is a sample website for a fictional practice. Try the request flow the way a patient would. It is a demonstration only: nothing you enter is sent or stored, and the AI receptionist is not part of it.

FAQ

Frequently asked questions

What is the difference between inbound and outbound?

Inbound is when patients reach you: missed calls, after hours, overflow, SMS if a call drops, and website requests. Outbound is when your practice reaches patients: recalls, confirmations, reminders, and follow-up. You can use one or both.

What is the difference between an appointment request and an appointment?

A request tells your practice when the patient would like to come in. It becomes an appointment only after your team confirms a time with the patient. We call it a request on purpose, so patients know what to expect.

Does the AI receptionist replace my front desk team?

No. It covers what the team cannot always pick up: lunch, after hours, overflow, and routine follow-up. Your staff still confirm times and handle calls that need a person.

Do I need a new phone system?

No. Keep your existing number and carrier. On the demo we talk through a simple forwarding setup for the calls you want the receptionist to take.

Will it work with the software we already use?

That depends on your setup. On the demo we talk through how the receptionist and request flow can fit with the practice software you already use. Website appointment requests still need your team to confirm a time.

What can the AI receptionist say to callers?

Only answers your practice has approved, for example about office hours, location, or the services you offer. For anything else, it can capture the caller’s details and reason for calling, or route the call to your staff.

Can I hear the AI receptionist?

There is no live voice demo on this page. Book a demo and we will talk you through how it would handle calls for your practice.

What about patient privacy and HIPAA?

We do not make HIPAA compliance claims on this page. The sample request form only asks for basic contact details and a general reason for the visit, and it asks patients not to include medical details. Your practice should confirm its own privacy and regulatory requirements, and we are happy to talk them through during a demo.

How much does it cost?

Standard inbound is $299 a month when billed annually, or $374 a month when billed monthly, per location for up to three providers. Premium inbound is $399 a month billed annually, or $499 a month billed monthly. Annual billing saves 20%. Total hours used for inbound voice and SMS are included. Outbound campaigns and several locations are quoted on the demo.

What happens when I book a demo?

You send us a short email, and we reply to find a time. In the demo, we walk through a sample dental website and appointment-request flow, and talk about how the AI receptionist could handle your practice’s calls.

Where are you based?

Techflow7 is based in Johannesburg, South Africa, at Unit 1, 38 Planet Ave, Crown Mine, Johannesburg, 2025. We serve customers in North America, Australia, and Europe. Call +1 551 344 0380 in the USA or +27 81 359 4570 in South Africa.